Privacy Policy

Effective Date: June 2, 2025

At Dapper Dogs, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services, which includes dog grooming and self-service washes. We are committed to respecting your privacy.

This Privacy Notice (Notice) explains how Dapper Dogs (We, Our, or Us) collects, protects, and uses personal information. This Notice applies to your use of our website at www.Dapperdogs.love and our booking appointment system Square Appointments. This Notice also addresses information we collect from you when you contact or interact with one of our staff members or respond to questions via text, phone, or email.

Our site may be linked on other websites or may contain links to other websites. Our Privacy Notice only applies to our website and booking app. We are not responsible for the privacy practices, security standards, or content of other sites.

We collect various types of personal information when you use our website or appointment grooming app to book your dog’s grooming appointments, engage with us through interactions with our staff, and sign up for text messaging notifications regarding the status of your dog’s groom, including pick-up notifications. This information may be collected directly from you or indirectly through your device or browser when you visit our website or appointment booking app.

We use your information to fulfill dog grooming appointments, to customize and improve advertising content you see, to deliver marketing communications and promotional materials, to contact you regarding information needed to complete your dog’s grooming services, to protect the security of our databases, to detect fraud or illegal activity, and to improve our service offerings.

Cookies

We and our service providers collect information about how you use our information and services to operate, analyze information, and provide a better user experience. Our site uses Cookies that are created when you use our online services and they are stored on your computer or mobile device

You have options to manage your cookies preferences. If you do not want our site and booking app to collect information, you can change your web browser settings to reject Cookies from the site. Please understand that cookie opt-outs only apply to the specific computer and browser on which you place the opt-out. If you accept a cookie, you may opt-out at any time via your

browser. If you opt-out, some functionality and features of our site and booking app may not be available.

Social Media

If you log into your account with us through a social media site, we will also have access to certain information from that site. If you interact with content on our social media profile, those social media sites may share information about you with us. If you choose to ‘like’ or share content, information about you may be publicly displayed on the social network depending on your privacy settings. If you post information on social media that mentions our services, we may publish your post on our social media accounts and website. To better understand the privacy notice of any social media you use, you are encouraged to log in and check your privacy settings.

How long do we retain your personal information?

Dapper Dogs will maintain your information only for as long as necessary for the purposes set out in this Notice, for as long as you maintain your account or for as long as needed to provide the associated services to you. If you no longer want Dapper Dogs to use your information to provide services to you, you may close your account. Dapper Dogs will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and/or enforce our agreements.

Updating this Notice

As we introduce new services or change our privacy practices or need to respond to changes in applicable laws or regulations, we may modify this Notice and provide notice to you by posting an update on this page. Changes to our Notice become effective when posted. Your continued use of our website and appointment booking app following a notification to you, acknowledges your acceptance of our updated terms.

1. Information We Collect

We may collect the following types of information from you:

When you register with Square Appointments, you agree to be contacted by SMS, Email, or by phone for grooming appointment reminders, appointment changes, fees, your dog’s status of proof of required rabies vaccines (and any additional vaccines we may require), questions about your dog’s grooming service, and notification that your dog is ready for pick-up. If you would like to opt out of the SMS or Email reminders, you can text STOP for SMS and you may email Cleanpaws@dapperdogs.love if you would like to discontinue email notifications.

Personal Information:

  • Name

  • Address

  • Phone number

  • Email address

  • Pet details (name, breed, age, special needs)

  • Pet grooming services requested, including any service upgrades

  • Payment information (processed securely via a third-party provider)

Automatically Collected Information:

  • IP address

  • Browser type

  • Device information

  • Website usage statistics (via cookies and analytics tools)

2. SMS Texting and Communication

If you provide your mobile number, you may receive SMS text messages from us related to:

  • Real-time grooming status (e.g., “Your pup is ready for pickup!”)

  • Appointment confirmations

  • Inquiries regarding additional dog information needed to deliver a successful groom

  • Promotional messages (with your consent)

  • Customer service or follow-up surveys

You can opt out at any time by replying “STOP” to any of our texts. Message and data rates may apply depending on your mobile carrier.

We do not share or sell your mobile number or other personal information to third parties for marketing purposes.

3. How We Use Your Information

We use the information you provide to:

  • Schedule and confirm your dog’s grooming appointments.

  • Deliver your requested dog grooming services

  • Send SMS notifications to notify you when your dog is ready for pickup after completion of their grooming appointment (if you opt into notifications)

  • Send SMS notifications to request clarification on your dog’s grooming service, notify you of your dog’s behavior, or any additional information requested to successfully complete your dog’s groom. (if you opt into notifications)

  • Process payments for grooming services delivered

  • Improve our website and services

  • Send appointment service reminders, promotions, and updates (if you opt-in) via email and or SMS notifications (if you opt-in)

4. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your data, including:

  • Secure website encryption (HTTPS)

  • Secure payment processing through trusted third-party providers

  • Limited access to personal data by authorized employees only

No website application, database, or system is completely secure or ‘hacker proof’. We do have safeguards in place to protect against unauthorized access of your personal data. Despite these measures, we cannot guarantee that our information will never be compromised.

5. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

  • Trusted third-party service providers (e.g., payment processors, appointment scheduling app) who help us deliver our services

  • Legal authorities if required by law

6. Your Choices

You can:

  • Opt out of marketing emails at any time

  • Opt out of SMS text notifications at any time

  • Request access, correction, or deletion of your personal data by contacting us at any time at cleanpaws@dapperdogs.love

  • Disable cookies via your browser settings (note: some features of our website and appointment booking system may be affected)

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 13.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date at the top. We encourage you to review it periodically.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Dapper Dogs
944 Prairie Center Drive, Eden Prairie, MN 55344
Cleanpaws@dapperdogs.love
(952) 955-4447